Schedule and Appointments

Each appointment is reserved exclusively for your child. We understand that on occasion you may need to reschedule an appointment due to emergency or illness and we will do our best to reschedule for a time that works best for you. Please notify our office at least 24 hours in advance of your scheduled appointment time if you find you will not be able to keep the appointment so we can schedule another child who needs our care.

Please feel free to ask our staff or call our office with any questions. We are happy to help in any way we can.

Can I be with my child during treatment?

We have an open door policy! Parents are welcome and encouraged to accompany their child in all areas of our office and treatment rooms.

Our primary goal is to provide a positive and safe dental experience in a comfortable and enjoyable setting. If you ever have any concerns or ideas of how we can make your family’s experience better, please let us know!

Financial Policy

Thank you for choosing Ridgeview Pediatric Dentistry! We make every effort to provide you and your child with a positive dental experience. Please remember that payment is required at the time of service.

*For this example, assume that the billed fee was $150 and that this is the usual, customary and reasonable fee (UCR) that your insurance reimburses.

Example:

$150 was billed and is the UCR

$50 deductible is required by your insurance (usually a yearly amount) to be paid by you

The deductible is subtracted from the fee, leaving $100. The plan then pays 80% for this procedure. That means that the insurance company will pay the provider 80% of the $100. Therefore, of the $150, the insurance company will pay $80 and YOU will be responsible for the deductible and 20% copay for a total of $70.

  • If this seems confusing, it is because it can be! Please feel free to contact our office for questions regarding your benefits and how the fees might be reimbursed by your particular insurance policy.
  • If you’d like, we can submit a dental pre-determination to your dental insurance for an estimate on your child’s treatment. This may take 4-6 weeks to be returned to our office. You may also check with your insurance carrier to get any estimated benefits. Please keep in mind these too are only estimates, and are not a guarantee of payment or coverage.
  • Most importantly, remember that your insurance coverage is an agreement between you and the insurance carrier. We make every effort to provide you with an accurate estimate. Final responsibility for any unpaid balance will be yours.
  • We recognize that sometimes an account balance may be incurred. If your balance is not paid in full within 30 days after receipt of statement, an interest rate of 1.5% monthly (18% annually) will accrue.
  • For your convenience, we accept Visa, Mastercard, Discover and American Express, cash and personal checks. Please contact our office if you are interested in information about Care Credit.
  • If you have trouble making your payment, please contact our office to discuss payment options. If we have not received payment or you have not contacted our office within 90 days, further action may be taken with a collection agency and additional fees may be incurred.

We are committed to the dental health of your child. Thank you in advance for your understanding and adherence to our financial policy!